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Care Management

The Rush Health care management program is designed to assist you in meeting your health care goals. If you are having difficulty following through with the treatment plan your doctor has laid out for you, the Rush Health care management team is here to help.

How Can Care Managers Help Me?
The Rush Health care managers are registered nurses who specialize in working with people to overcome the challenges they face in managing their own health care. Care managers can help you:
  • Understand your medications and diagnoses.
  • Coordinate your care between multiple specialists.
  • Identify resources that may help you work through the barriers you have faced in meeting your health care goals.

The nurse care managers hold telephonic and in-person sessions with their patients. During these appointments, care managers ask the patient a series of questions called a Health Risk Assessment to better understand what areas of a patient’s care may need extra attention. Together the care manager and patient set goals and then check in on these goals on a regular basis.

Who Will Contact Me?
Care managers may be contacting you:
  • After an emergency department visit or hospital stay to ensure you have a smooth transition home.
  • If it appears you are missing important preventive health screenings.
  • If you have certain chronic diseases that increase your risk for illness.
Questions? Call us at 312-563-6304.